Phil LaDukeDirector of Quality Building ServicesFirestone Building Products Corporation - Beck Roofing Corporation
February 3, 2018
By : firstname.lastname@example.org
Although many roofing manufacturers focus on initial inspection ratings as the primary measure of roofing quality, Firestone has always looked at long-term warranty repair cost as the ultimate measure of roof system performance. Each year, Firestone prepares a roofing quality report for all licensed contractors in terms of overall warranty claims per square foot of roof systems installed. Upon review of Beck Roofing Corporation, you have had a perfect QIR of 0.0 for four of the past five years. In this measure, Beck Roofing Corporation has always performed in the top echelon. Quality-oriented roofing contractors don’t just focus on quality in the field. From the initial design and bidding of a project, through shop drawings and submittals in the daily activities of project management, Beck Roofing Corporation has always addressed all aspects of the business of roofing in a highly professional manner. It’s hard to quantify exactly what this attention to professionalism and details contributes to long-term roofing quality, but I’m certain that your staff has addressed many potential problems long before they had a chance to become a problem. In my position as chief technical officer of Firestone I personally want you to know how much we appreciate your professionalism. On behalf of everyone at Firestone Building Products, I wish to thank you for your company’s outstanding contribution to Firestone’s quality reputation and to the overall professionalism of the roofing industry.